Privacy Policy

This privacy policy explains how Linguistic Tribe processes personal data in connection with its website, course inquiries, enrolment, and small-group language courses in Middelfart.

Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
Contact Information

Contact Information

Privacy email
Privacy phone
+45 34 32 56 15
Postal address
Algade 45, 5500 Middelfart
Privacy contact
User Rights

Your Rights

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, and objection to certain processing activities. Where processing relies on consent, that consent may be withdrawn for future processing without affecting prior lawful processing.

Available rights depend on the legal basis and the nature of the processing involved.
Requests

How to Make a Request

To exercise a privacy right, a person should provide enough information for us to identify the relevant record and assess the request. We may ask for additional details to verify identity or to understand the scope of the request, and we will respond within the time limits required by applicable law.

Requests are reviewed against legal requirements before any action is taken.
Data Retention

Retention of Data

We keep personal data only for as long as needed for the relevant purpose, including inquiry handling, enrolment administration, teaching records, accounting, dispute handling, and compliance with legal retention duties. When data is no longer needed, it is deleted, anonymised, or otherwise put beyond practical use in a manner consistent with applicable law.

Retention is based on the purpose of collection, legal duties, and the need to resolve course administration matters.
Policy Updates

Policy Updates

The current version applies from the date it is published on the website. If changes are material, we will take reasonable steps to make them visible before they take effect, and continued use of the site after an update means the revised policy will apply to future processing.

We may revise this policy when our processing practices or legal obligations change.
01

Purposes of Processing

We use personal data to respond to inquiries, carry out level screening, match participants to suitable groups and timetables, confirm course terms, manage enrolment, organise scheduled lessons, support guided practice, prepare progress summaries, process payments, maintain records, operate and secure the website, and meet legal and accounting obligations.

Processing is limited to what is reasonably necessary for the website and course operations.
02

Sharing with Partners

We may share personal data with payment processors, hosting and technical support providers, communication tools, and other operational partners that help us run the website and manage course administration. These parties are expected to handle data under appropriate confidentiality and security obligations and to use it only for the services they provide to us.

Service providers receive only the data needed to perform their assigned functions.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when required to comply with legal obligations, respond to lawful requests, protect rights or safety, or establish, exercise, or defend legal claims. We may also share data where necessary to administer payments, bookings, or website functions through service providers acting on our instructions.

Disclosure is limited to situations where law, contract, or operational necessity requires it.
01

Data We Collect

We may collect identification and contact details, inquiry content, level-screening information, enrolment details, scheduling preferences, attendance records, payment-related information, and communications sent through the website or by other booking methods. We may also process technical data such as device and browser information, log data, and cookie-related identifiers where needed for site operation and security.

The data we collect depends on the way a person uses the website and our course services.
02

Sources of Data

We receive data when a person submits an inquiry, requests level screening, books a course, confirms terms, attends lessons, or contacts us for support. Some data is generated automatically through website use, such as technical logs and cookie data, and some is created during course administration, including progress summaries and attendance records.

Information is obtained directly from users and, in limited cases, from systems used to run the site.
03

Types of Cookies

We may use necessary cookies for core site functions, preference cookies to remember choices, and analytics or performance cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.

Cookie use is kept to standard categories that support operation, preferences, and basic measurement.
04

Cookie Controls

Where cookies are not strictly necessary, users may manage or block them through browser settings and, where available, the site’s cookie controls. Necessary cookies may still be used to keep the website functioning, while preference, analytics, or similar cookies can usually be limited by the user.

Cookie choices can be adjusted in the browser, and some settings may affect site functions.
GDPR

Regulation

GDPR Overview

Linguistic Tribe acts as a data controller for personal data processed through the website and course administration, unless a different role is clearly stated for a specific activity. Processing is based on a lawful ground such as consent, contract performance, legal obligation, or legitimate interests, depending on the context.

For individuals in the European Economic Area, this policy is intended to describe processing under the GDPR where that law applies to our activities.
Reference materials
This section is relevant to users whose personal data is processed under the GDPR.

GDPR-aware

GDPR Rights

Where the GDPR applies, individuals may have rights to access, rectification, erasure, restriction, objection, and data portability, as well as the right to withdraw consent where processing is based on consent. A complaint may also be raised with the competent supervisory authority, subject to applicable law.

GDPR rights are handled through a verified request process and may require identity confirmation.